HEAP

2024-2025 Home Energy Assistance Program (HEAP)

*If you received an early outreach application from the state, please do not return it to the address printed at the top left. Please return it to our main office:  24 Martin Rd., Voorheesville, NY 12186*

I.Regular HEAP Component
-Open Date:  Friday, November 1, 2024 *Applications will NOT be available prior to this date*
-The Home Energy Assistance Program (HEAP) Regular benefit is designed to assist income eligible households with their heating or utility costs
-Starting Monday, October 14, 2024, you can call our office (518-765-3561) to add your name to our mail out list and an application will be sent to you by the program opening date.
-If you receive SNAP or TA benefits, please speak with someone from our office prior to requesting an application. Many SNAP and TA recipients will receive their HEAP benefit automatically; we can let you know if you are among these cases.

II.Emergency HEAP Component
-Open Date:Thursday, January 2, 2025
-You MUST have received a regular benefit prior to requesting an emergency benefit
-In order to apply for an emergency benefit, you must have terminated services, a disconnect notice, less than ¼ tank of fuel or less than a 10-day supply of a deliverable
-The heating or utility bill must be in the name of the person applying

-PLEASE CONTACT OUR OFFICE BEFORE COMPLETING A NEW APPLICATION. Many emergency applications do not need a full application and can even be done over the phone.

III.Heating Equipment Repair and Replacement (HERR) & Clean and Tune
-These components are scheduled to operate year-round
-The HERR component is designed to assist households who need a repair or replacement of their main heating system
-The clean and tune component provides a cleaning to the primary heating system as well as addressing minor health and safety issues.
-In order to apply, you must have owned the home for a minimum of 12 months and the heating system must have been working during that same period

IV.Cooling Assistance Component
-Open Date:Tuesday, April 15, 2025
-This component provides an air conditioner or fan to households that contain an individual with a documented medical condition that is exacerbated by extreme heat.A statement from a medical provider will be requested.

HEAP information sheet


Additional information:

OTDA HEAP page:  https://otda.ny.gov/programs/heap/

Albany DSS’ HEAP Page: https://www.albanycountyny.gov/departments/social-...


Last updated September 12, 2024