HEAP

***As of close of business April 7, 2025, 

the regular and emergency HEAP components have closed for the season. 

Any applications we received prior to this date, 

or that are post marked by this date, can still be processed.***

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2024-2025 Home Energy Assistance Program (HEAP)

*If you received an early outreach application from the state, please do not return it to the address printed at the top left. Please return it to our main office:  24 Martin Rd., Voorheesville, NY 12186*

I.Regular HEAP Component
-Open Date:  Friday, November 1, 2024 *Applications will NOT be available prior to this date*
-The Home Energy Assistance Program (HEAP) Regular benefit is designed to assist income eligible households with their heating or utility costs
-Starting Monday, October 14, 2024, you can call our office (518-765-3561) to add your name to our mail out list and an application will be sent to you by the program opening date.
-If you receive SNAP or TA benefits, please speak with someone from our office prior to requesting an application. Many SNAP and TA recipients will receive their HEAP benefit automatically; we can let you know if you are among these cases.

II.Emergency HEAP Component
-Open Date:Thursday, January 2, 2025
-You MUST have received a regular benefit prior to requesting an emergency benefit
-In order to apply for an emergency benefit, you must have terminated services, a disconnect notice, less than ¼ tank of fuel or less than a 10-day supply of a deliverable
-The heating or utility bill must be in the name of the person applying

-PLEASE CONTACT OUR OFFICE BEFORE COMPLETING A NEW APPLICATION. Many emergency applications do not need a full application and can even be done over the phone.

III.Heating Equipment Repair and Replacement (HERR) & Clean and Tune
-These components are scheduled to operate year-round
-The HERR component is designed to assist households who need a repair or replacement of their main heating system
-The clean and tune component provides a cleaning to the primary heating system as well as addressing minor health and safety issues.
-In order to apply, you must have owned the home for a minimum of 12 months and the heating system must have been working during that same period

IV.Cooling Assistance Component
-Open Date:Tuesday, April 15, 2025
-This component provides an air conditioner or fan to households that contain an individual with a documented medical condition that is exacerbated by extreme heat.A statement from a medical provider will be requested.

HEAP information sheet


Additional information:

OTDA HEAP page:  https://otda.ny.gov/programs/heap/

Albany DSS’ HEAP Page: https://www.albanycountyny.gov/departments/social-...


Last updated April 9, 2025